Benefits of Training in the Transport and Logistics Industry

Regardless of the size or type of an industry or business, training can have a measurable impact on performance and the bottom line.

High labour productivity increases business output and can open a greater share of the market or expand it by improving products, services and reputations. In times of skill and labour shortages training, and the retention of skilled staff, becomes imperative for companies wishing to expand their business and grow the capability of their people.

Where training is properly targeted and where it is supported by structured training and development programs both business and individuals can benefit and grow as a direct outcome of the initiative.

Staff retention

Training increases staff retention which is a significant cost saving, as the loss of one competent person can be the equivalent of one year's pay and benefits.

In some companies, training programs have reduced staff turnover by 70 per cent and led to a return on investment of 7,000 per cent.

Improved quality and productivity

Training that meets both staff and employer needs can increase the quality and flexibility of a business’s services by fostering:

• accuracy and efficiency
• good work safety practices
• better customer service.
• higher levels of staff job satisfaction

Most businesses provide on-the-job training, particularly during induction. Ongoing training almost always shows a positive return on investment.

The flow-on effect

The benefits of training in one area can flow through to all levels of an organisation. Over time, training will boost the bottom line and reduce costs by decreasing:

• wasted time and materials
• maintenance costs of machinery and equipment
• workplace accidents, leading to lower insurance premiums
• recruitment costs through the internal promotion of skilled staff

Staying competitive

Businesses must continually change their work practices and infrastructure to stay competitive in a global market. Training staff to manage the implementation of new technology, work practices and business strategies can also act as a benchmark for future recruitment and quality assurance practices.

As well as impacting on business profit margins, training can improve:

• staff morale and satisfaction
• 'soft skills' such as inter-staff communication and leadership
• time management
• customer satisfaction.